In store

Cadbury Secret Santa

The challenge

To drive sales of Cadbury Dairy Milk by invoking a sense of generosity and surprise.

Play
Insight & Strategy

Acts of generosity result in feel good satisfaction in the giver (in this case, the customer) and put a smile on the receiver (in this case there were two benefactors:  The Trussell Trust – nationwide network of food banks and also the chocolate lover in the customer’s life).

Activation

This campaign gave the consumer the chance to play SecretSanta twice.

By buying £5-worth of chocolate, the customer received everything they needed to gift the chocolate to a chocolate-loving loved one.

At the same time they were asked if they’d like to treat someone who could really benefit from a pick-me-up chocolate surprise – that would be a someone who received one of the Trussell Trust food bank boxes and found the little bar of luxury within it.

Results

39998

gifts distributed

14127

chocolate donations to Trussell Trust

94690

customers engaged
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