Making Mass Sampling “Smart”

Insight

Authored by:

Dan Jenner

Strategic Partnerships Director

June 12, 2025

How brands can elevate their sampling this summer when and where it counts.

Picture this: it’s a scorching hot summer’s day.  You’re on the daily commute after a busy day, sweating, hot, and bothered. You step from the tube exit, squinting into the sunlight, and you’re offered a chilled bottle of coconut water. Or a delicious ice cream. Even better – an ice-cold beer.

There’s no pressure to buy after just one taste; it’s just cool, refreshing relief when you need it most.  

Sampling like this allows a brand to reach different consumers at the right time. Relevancy works, so being smart and strategic is imperative when a client wants to reach a particular audience. That’s where Smart Mass Sampling comes into play. It takes this tried and tested method of handing out products and raises the bar.

Say you specialise in spice rubs for BBQ meats. You use audience data to find relevant customers, with targeted broad metrics such as location, age and gender, all the way through to niche specifications like anyone who’s purchased a new BBQ in the past six months.

Then, while they’re browsing online for their BBQ marinades, you offer them a free sample of precisely what they’re looking for, which we can deliver straight to their door – no purchase necessary. They try it in the comfort of their home and like it. And you further the conversation (and sales) by including collateral like discount coupons and QR codes so they can learn more about that brand at their leisure.  Suddenly, your brand becomes their go-to, trusted choice when they next shop for that category. That’s smart and strategic mass sampling.  

Collaborating with the right organisations, be it food aggregators, Amazon, or Airbnb, helps you get that product where you need it at these influential moments.

When we fully understand a client’s brief, we can tap into the minds of its target consumers and what they want or need the most at a particular moment. This boosts brand advocacy and awareness and offers an opportunity for all-important audience data collection without wasting a single sample, so the return on investment skyrockets. By stepping away from traditional marketing tactics, you can become the brand that gives them what they want. They’ll love you for it.

Dan Jenner, Strategic Partnerships Director & Smart Mass Sampling Lead at N2O, said, “If we wanted to sample deodorant, going into a gym is a great strategy. People work out, shower, and find a sample waiting for them in their locker so that they can smell fresh. Or sending out a can of soda with food deliveries, making a relevant pairing with meals and soft drinks. That’s relevant sampling - when it happens at the point of use.”

The context is everything. When a product appears at the perfect moment, it creates a memorable, emotional connection that sticks and drives real trial and loyalty. Think of handing out SPF as festivalgoers make their way to the Main Stage of a (hopefully) hot Glastonbury, so they’re protected while enjoying the sunshine.

“Targeted mass sampling is all about creating opportunities to influence people’s mindsets on trying new brands or products,” said Dan. “For example, you could send a recipe card and sample of vegan cheese out with a food delivery, showing shoppers how to use the product in a new way they might not have considered. When people are in a comfortable environment, like their home, they’re much more open to trying things more adventurously.”

It’s a moment when the sample answers what the customer needs, when they may not even know they need it. People are in a much more influential mindset usually around significant life changes. So, weaving this into a sampling strategy helps to pinpoint your targeting. Think of goody bags with products at wedding fairs or baby shows. Even welcome boxes for new home buyers when they’re receptive to everything changing. It gives space to make your brand one of the first they encounter in their new circumstances.

“Consumers are much more inclined to try new brands when going through major life events, like having a baby, getting married or moving into a new house. It influences them to think, ‘While I’m changing my life, I might as well change my tea brand!’” commented Dan.

So don’t waste the golden window of summer, when consumers are open, social, and eager for new experiences. Add smart sampling to your marketing mix and show up when it matters. Sampling should feel less like marketing and more like someone understanding you perfectly. When you deliver relief, surprise, and relevance, you’re doing more than just handing out products; you’re creating brand advocates who will remain loyal long after the summer ends.

Click here for more about our Smart Mass Sampling service, or drop us a line Let’s Talk

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