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About

About us.
Our story.

N2O was born out of a desire for change, with a simple vision to put people first. Traditional media was falling short of creating lasting connections with customers, making it challenging for brands to build meaningful relationships with their audiences. To change this status quo, N2O started devising people-centred brand experiences within retail environments.
Today, we apply this core principle throughout the entire customer journey, in-store, out-of-home, and online. With over two decades under our belts and a diverse range of incredible clients, we have established ourselves as leaders in the brand experience industry, leading the way in Experiential, Retail, and Social Media Marketing. But we're not done yet! We firmly believe that human connections are the key to success, and we're always looking for new and innovative ways to create those unforgettable moments that really count.

Our mission

Our mission is simple:
to connect brands with people.
We believe that when you truly connect with people, magic happens. It inspires trust, loyalty, and brand awareness, helping to build a community of fans around your brand that everyone wants to be a part of.

Our approach

Winning awards is great, but what truly matters to us is your success. We work hard to create unique and memorable customer experiences that generate loyal followers who share your story and promote your brand, regardless of where they are—online, at home, out of home, or in-store.

Our capabilities

Our journey with your brand starts at the Strategy & Planning stage. We gather insights and then devise customised campaigns tailored to your specific requirements. What helps set us apart is that every aspect of the process, from idea generation to execution, is delivered in-house with our first-class capabilities.
Insight/ideas
Design, artwork & content
Digital solutions
Social media & influencer management
Logistics
Production
Talent management
Account & campaign management
Analysis & reporting

The heads

Julia is our Head of Client Services and is super accident prone! Once she fell off her bike on safari in Cambodia & had to be rescued by the support truck!

Julia Collis
Head of Client Services —

Clare James is one of N2O's founders and is a serial marketing expert.She loves to find solutions that really work for brands and bring meaningful experiences to consumers!

Clare James
Chief Operating Officer —

Nigel is our Head of Creative services and created the Clubcard key-fob. That was actually him! It makes us smile when we think that that idea is in millions of people’s pockets!!

Nigel Clifton
Head of Creative Services

Ben is our Head of Client Development and spent part of lock down trying to perfect the Bakewell Tart by having a baking competition with his Mother in Law! They both now do not eat Bakewell Tart…..

Ben Goss
Head of Client Development—

Adam Is our Head of Development and is a huge fan of retro gaming. So much so he has FIVE arcade machines in his house!

Adam Dawes
Head of Development

Sally is our Head of Talent Management, but still finds time to play competitive netball every single week! Also, her maiden and married names are THE SAME! And no she did not marry a relative...

Sally Macmillan
Head of Talent Management —

Grant is our Head of Operations. When sky diving, base jumping and riding motorcycles got too dangerous for him, he took up micro-lighting and making very strong cocktails!

Grant Finney
Head of Operations

Kristin is our Head of Finance, when she was only 15, knowing none of the language, she spent an entire year in Brazil as an exchange student! It was was one of her most rewarding experiences, totally setting her up for life! #brave

Kristin Warrior
Head of Finance —

Terrence is one of the founders. Not only does he run the business but also boxes, races, plays golf... There's no ends to his talents!

Terrence Woodward
Chief Executive Officer
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